This page gives you a clear and transparent explanation of exactly what personal information Casinoo collects, where it is stored, and how it is kept secure.
Casinoo follows six core principles in data protection — each one designed with members in mind.
By creating an account at Casinoo, you are deemed to have read and accepted this Privacy Policy. This policy may be updated periodically — you will be notified of any changes.
Casinoo collects various types of information — some you provide directly, and some is collected automatically as you use the platform. Each category is explained clearly below.
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, nationality | Mandatory |
| Contact Information | Mobile number, email address | Mandatory |
| Identity Documents | National ID, Passport | For KYC |
| Payment Information | BKash/Nagad Number | For Transactions |
| Address Information | District, Division | Optional |
Casinoo only collects data for specific, legitimate purposes. No unnecessary or excessive information is gathered.
All data processing is carried out on a lawful basis — contractual necessity, legal obligation, legitimate interest, or your explicit consent. Marketing communications are sent only with your permission.
Casinoo does not retain data longer than necessary. Each category of information has its own defined retention period.
Casinoo never sells or rents your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services.
In all such cases, information is shared solely for specified purposes and under strict confidentiality agreements. Partners are not permitted to use your data for their own purposes.
In some cases, your data may be stored or processed outside Bangladesh. When this occurs, the highest security standards are maintained and all applicable laws are observed.
Casinoo's website and app use cookies and similar technologies, each serving a distinct purpose.
You can disable all non-essential cookies at any time through your browser settings. Note that some features may not function properly as a result.
Casinoo uses industry-standard technology and processes to protect your data. For us, security is an ongoing commitment — not something you set up once and forget.
In the event of a data breach, Casinoo will notify affected members within 72 hours as required by law, with full details on what data was affected and what steps have been taken.
Casinoo believes you should have full control over your own data. You may exercise the following rights at any time.
To exercise these rights Help Centre Visit the page or email us at support@casinoo.world.
Casinoo strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.
Casinoo may update this Privacy Policy from time to time. If changes are made, you will be notified through the following channels.
Effective date of current policy: January 2026।
Contact us for any privacy-related questions, concerns, or requests. Casinoo's data protection team is always ready to help.
Email: support@casinoo.world — use "Privacy Request" as the subject line. You can also raise privacy-related questions via Live Chat. Detailed responses are typically sent within 72 hours.
Your personal data at Casinoo is protected with the highest level of security. Register with confidence and join Bangladesh's trusted betting platform.